TEAM BOOKING - SPENDSUASION® COURSE OUTLINE
The Spendsuasion® Program is designed to expand business revenue generated from:
1. Increased add-on services
2. Increased new treatment services
3. Securing program sales and regular rebookings
4. Significantly increasing retail sales
In our Spendsuasion® Program you'll also:
Improve -
* Consultation skills
* Improve listening and engagement skills
* Develop a positive client consultation experience
* Persuasion skills by listening to the client
* Reaching agreement and handling 'No'
Develop -
* Conversation skills to increase up-sell acceptance
* Conversation skills to increase cross-sell acceptance
* Conversation skills around retail and home use options
* Skills around handling ‘No’ with greater confidence, respect and comfort
* Overall confidence in engaging with all clients
* Build KPI achievement and job satisfaction
The measurable outcomes our course has delivered:
· 50%+ increase in up-sells
· 30%+ increase in cross-sell
· 50%+ increase in retail sales
· Measurable increase in the average client transaction
4 WEEK COURSE CONTENT
Week 1: The Spendsuasion® core philosophies and how to apply
Week 2: Increase acceptance with 9 steps of client comfort
Week 3: Upgrading your client's treatments and retail
Week 4: Reaching agreement and handling 'No'
Interactive Online Course
4 x 60mins lessons over 4 weeks, delivered LIVE online via Zoom
Course starts: Monday March 4th, 2024
Course ends: Monday March 24th, 2024
Weekly modules: 12pm to 1pm, every Monday for 4 weeks
Includes: PDF workbook for each participant, lesson recordings, email support, Q&A, real-life examples. Weekly recordings are avaialble for the duration of the course.
SPECIAL $2,250 per salon team of 3
If your team is larger than 3 please email neil@thesalescatalyst.com.au to secure a special group price.
IMPORTANT NOTE:
You will be sent an email confirming your purchase, which will include a link to register on Zoom, and book your place. You MUST register on Zoom, to secure the password to attend. Seperate links will be supplied to each participant.
